Help from the people who build it.
No call centre, no ticket maze. Your question goes to the team that writes the software.
Help centre
Step-by-step guides for quotes, jobs, invoices, two-factor and billing.
Message the team
A problem, a question or an idea — send it through the contact form and we'll reply by email.
Report a security issue
Found a vulnerability? Tell us privately so we can fix it before it's disclosed.
Get a faster answer
When you contact us, include:
- Your business name and the email you sign in with
- What you were trying to do, and what happened instead
- The reference code shown on any error message — it lets us find the exact request
- A screenshot, if something looks wrong
We will never ask for your password, two-factor codes or recovery codes. Don't send them to anyone — including us.